Privacy Policy

Overview of the privacy policy

Our privacy policy is a comprehensive document that aims to inform individuals about the collection, use, and protection of their details. It is essential for everyone to be aware of this policy to understand their rights and how their information is managed while using the platform. 

Purpose of the privacy policy

The main goal of our privacy policy is to provide a clear understanding of how user data is managed. It outlines the types of details we collect, the reasons for collection, and how they are stored and safeguarded. The policy is designed to be transparent and accessible, enabling individuals to make informed decisions about their privacy. By clearly communicating these practices, we aim to foster a sense of trust and confidence among our audience.

What information is collected

We collect various details to enhance the overall experience and improve our services. The collected data can be categorized into two main types:

1. Identifiable Details: This includes name, email address, and contact details. This information is typically collected when people sign up for an account, subscribe to newsletters, or participate in surveys and promotions.
2. Non-Identifiable Details: This refers to data that does not directly identify an individual. It includes information like browser type, device details, and usage patterns. This data is collected through cookies and other tracking technologies to analyze behavior and improve the website's functionality and content.

How Nowgoal protects user information

We take security seriously and have implemented various measures to safeguard user privacy. These actions are designed to prevent unauthorized access, breaches, and other security threats. 

Data encryption and security measures

One of the primary methods we use to secure details is encryption. This process involves converting sensitive data into a coded format that authorized parties can only read. Even if intercepted, the information cannot be understood or used.

We employ advanced encryption standards, such as AES-256, which are widely regarded as one of the most secure methods available. This protection is applied to data in transit and at rest, ensuring its safety whether sent over the internet or stored on our servers.

Measures against unauthorized access

To prevent unauthorized access, we have implemented a range of security measures. These include:

• Multi-Factor Authentication (MFA): MFA requires individuals to verify their identity using multiple methods before accessing their account. This could involve entering a password and a one-time code sent to the phone or email.
• Access Control: We restrict access to user details to only those employees who need it to perform their job functions. This minimizes the risk of internal breaches and ensures that authorized personnel only handle data.
• Regular Security Audits: We conduct regular assessments to identify and address potential vulnerabilities. These audits help ensure that our measures are up-to-date and effective in protecting users.

User rights under the privacy policy

We are committed to respecting these rights and provide clear procedures for individuals to access, update, or delete their details as needed.

Access and update details

Individuals have the right to access the data we store. This allows them to review the information collected about them and to ensure that it is accurate and up-to-date. If they find that any of their details are incorrect, they can request that we update or correct this information.

Request data deletion

People also have the right to request the deletion of their information. This is particularly important for those who no longer wish to use the platform or want to remove their details from our records. Once a deletion request is submitted, we will erase all associated with the individual from our systems within a specified time frame, typically 30 days.

To initiate a deletion request, individuals can contact our support team directly. The team will guide them through the process and ensure that the request is handled promptly and securely. It is important to note that some details may be retained for legal or regulatory reasons, but we will inform people of any such exceptions.

International data transfers

We operate globally, which means personal details may be transferred across international borders. The privacy policy addresses how these transfers are conducted and the steps taken to protect data during transit.

Data transfer to other regions

User information may be transferred to regions outside the country of residence. This can happen when we use servers or service providers located in other countries. Such transfers are governed by international protection agreements, such as the EU-U.S. Privacy Shield, to ensure that the information is handled with the same level of protection as in the home country.

Ensuring protection in transfers

Data is encrypted before it leaves our servers and remains encrypted until it reaches its destination. This prevents unauthorized access or tampering during the transfer process.

Additionally, we monitor international transfers to comply with protection laws and adjust our practices to meet changing regulations. Updates to the privacy policy inform people of any changes to these practices.

Conclusion

Our privacy policy is a testament to our commitment to protecting uses. By implementing robust security measures and respecting individual rights, we ensure that data is handled responsibly. Understanding this policy helps people feel secure while enjoying our services.